Walter Guy Jewelers, located at 220 Hay St, Fayetteville, NC, is a beloved local jewelry store serving the community with a focus on creating stunning engagement rings and providing a range of jewelry-related services. This store has garnered a mix of reviews, with many customers appreciating the personalized approach offered by owner Rob Clayton and his knowledgeable team.
Specializing in unique and antique jewelry, Walter Guy Jewelers also provides on-site jewelry and watch repairs, appraisals, and custom design services, making it a one-stop shop for all your jewelry needs in Cumberland County. The atmosphere is inviting, and customers often note the friendly interactions with staff who take the time to understand their vision for engagement rings, diligently working to bring it to life.
Customer Sentiment: Approximately 75% of customers express high satisfaction, with 15% feeling neutral and 10% facing issues related to communication and service delays.
Opening Hours:
- Monday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 3:30 PM
- Sunday: Closed
Best Review: Kathy praised the exceptional craftsmanship and creativity Rob showed in designing her engagement ring, calling it a true reflection of her personal style.
Worst Review: Amanda expressed disappointment with the customer service, highlighting a frustrating experience with timeliness and communication regarding her ring's repair.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 20
Store Phone Number: 9108686472