REEDS Jewelers, located at 725 Crosscreek Mall, Suite 100, Fayetteville, NC 28303, is well-known for its exceptional services, particularly in creating engagement rings. The store offers a wide range of jewelry, including custom design services that cater to customers renowned for their dedication to quality and craftsmanship.

The professional team, featuring knowledgeable staff such as Camren and Sandy, is praised for their friendly and supportive nature during the ring selection process. Customers appreciate the patience demonstrated by the staff, who take the time to understand individual preferences and assist in crafting unique engagement rings. They also provide services including jewelry repair, cleaning, resizing, and watch maintenance.

Despite high praise, some reviews mention a few less favorable experiences, indicating areas for improvement in customer service from certain staff members.

Overall Sentiment from Online Customer Reviews:
- Positive: 79%
- Neutral: 12%
- Negative: 9%

Best Review:
Aisha commends REEDS for amazing customer service, highlighting Beth’s patience and welcoming demeanor during her engagement ring selection process.

Worst Review:
Lindsey expresses dissatisfaction with the service received regarding an exchange for an engagement ring, noting that the staff made her feel belittled during the process.

Operating Hours:
| Day | Hours |
|------------|----------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 8:00 PM |
| Saturday | 11:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Staff Members: Camren, Sandy

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.