Expert Jewelry Repair in Fayetteville, NC, is a dedicated jeweler providing exceptional engagement ring creation and repair services. Located within Cross Creek Mall at 419 Cross Creek Mall, Fayetteville, NC 28303, the shop offers a wide range of services, including custom metalwork, ring resizing, and watch battery replacements. The phone number to reach them is 910-868-6313.

Customer feedback reflects a blend of experiences, with many appreciating the prompt service and quality of work. The establishment has garnered a total of 45 reviews, holding an average rating of 3.9 stars.

Positive experiences frequently highlight the professionalism of the staff and the quality of repairs, with mentions of a cooperative atmosphere. Customers praise the quick turnaround for repairs and the knowledgeable service provided by the staff. Staff named Andy and the owner, mentioned only in passing, have been recognized for their exceptional service.

However, mixed sentiments exist, with some customers expressing dissatisfaction regarding the quality of repairs and perceived rudeness from staff members. A few reviews mention repeated issues with repaired jewelry returning to the same state shortly after service.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Best Review:
Melissa C shared her experience of receiving very prompt service, particularly noting the efficiency in watch and battery replacements.

Worst Review:
Erica Tramontano expressed frustration over a necklace clasp repair that failed shortly after service, deeming the work a waste of money.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Saturday: 11 AM – 6 PM
- Sunday: 12 PM – 6 PM
- Monday: 11 AM – 6 PM
- Tuesday: 11 AM – 6 PM
- Wednesday: 11 AM – 6 PM
- Thursday: 11 AM – 6 PM
- Friday: 11 AM – 6 PM

Staff members mentioned: Andy