Hinkamp Jewelers, located at 201 S McPherson Church Rd, Suite 104 in Fayetteville, NC, has been a beloved part of the community since 1955. This family-owned jewelry store offers an extensive range of services, including custom engagement ring creation, jewelry repair, and appraisals, making it a go-to destination for celebrating life's special moments.
The team includes owner Wally Hinkamp, along with experienced staff members like Amanda Andrus and Rhonda Bright, who are known for their exceptional customer service and attention to detail. Patrons frequently remark on the welcoming atmosphere and the staff's ability to closely collaborate with customers to bring their unique ring visions to life. With more than 464 Google reviews and a solid 4.9 rating, it's evident that the community appreciates their expertise and personal touch.
Customer Sentiment: Approximately 80% of customers rave about their experiences, while 10% feel neutral, and another 10% have pointed out occasional challenges with service timelines.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Trevor praised Hinkamp for their friendly service and quick repair of his gold chain, highlighting the exceptional hospitality he received during his visit.
Worst Review: Timothy expressed disappointment with the handling of his watch repair, feeling rushed and disrespected after an incident where the store closed early while he was on his way in.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 474
Store Phone Number: 9108642965