Diamonds & Gold Inc. is a well-regarded jewelry establishment located in Fayetteville, NC, offering a variety of services focused on engagement ring creation and thorough customer service. With a substantial number of reviews, totaling 160, customers often highlight the exceptional selection of jewelry, featuring engagement rings that cater to different preferences and budgets. The store prides itself on offering competitive pricing, which many patrons appreciate. The staff's dedication to customer satisfaction is frequently mentioned, particularly regarding the assistance and expertise provided throughout the engagement ring buying process.

On the flip side, some reviews have expressed dissatisfaction with certain aspects of customer service, specifically regarding warranties and repairs. A few customers reported issues with product quality and customer service experiences that felt less than satisfactory after purchases were made.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Opening Hours:
- Monday to Saturday: 10 AM - 7 PM
- Sunday: Closed

Staff Members:
- Fabiola
- Monica
- Dalia
- Antonio
- James

Best Review:
Gary praised Diamonds & Gold for their great service and pricing, highlighting his continued satisfaction and recommendations to others.

Worst Review:
Travis expressed disappointment in being misled about the quality of a chain he purchased, criticizing the store for not being transparent about its characteristics.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.