Fast-Fix Jewelry and Watch Repairs is a vibrant jewelery store located in the Mall at University Town Center, Sarasota, FL. Specializing in engagement ring creation, they take pride in offering high-quality jewelry and watch repair services. The knowledgeable staff, led by Thomas and other skilled associates, provides attentive customer service and quick turnaround on repairs.
The store offers a variety of services, including custom jewelry design, engraving, eyeglass frame repair, watch battery replacement, and ring resizing. Fast-Fix has established a reputation for maintaining high standards while helping customers create memorable pieces, particularly for significant occasions like engagements.
The store has garnered a total of 914 reviews, with a mix of positive and negative feedback.
Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 25%
- Negative: 25%
Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff members include Thomas, who is noted for his professionalism and helpfulness in guiding customers through the process of ring customization and repair.
Best Review: A customer praised Fast-Fix for their efficient service and competitive pricing, highlighting the successful repair of a cherished Movado watch done in a timely manner.
Worst Review: Another customer expressed dissatisfaction over poor treatment regarding the repair of a sentimental piece, recounting a negative interaction with staff about a resizing service that resulted in damage to the item.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 914
Store Phone Number: (941) 893-1078