Shepherd Jewelry, Sarasota, FL

Shepherd Jewelry, located at 3900 Clark Rd, Sarasota, FL 34233, is a locally owned and operated business specializing in the creation of unique engagement rings and custom jewelry design. With a remarkable rating of 4.9 based on 34 Google reviews and 4.8 from Yelp, the store is well-regarded for its extensive selection and dedicated service. Liza Shepherd, the owner, alongside her accomplished staff, provide jewelry repairs, appraisals, and excellent customer service that has won them numerous loyal customers over the years. The store is known for hand-crafted jewelry, including fine sparkling diamonds and personalized pieces.

Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Positive reviews highlight the excellent customer service provided by Liza and her team, along with the outstanding quality of the jewelry. Customers praise the store for its creative engagement ring designs and personalized attention. Conversely, some negative feedback focuses on longer-than-expected repair times, suggesting room for improvement in service speed.

Best Review:
Mary appreciated the beautiful selection of jewelry and noted the excellent customer service and professional knowledge of the owner, Lisa, which made finding the perfect piece an enjoyable experience.

Worst Review:
Lisa expressed dissatisfaction with a lengthy repair process, stating the outcome of her bracelet repair did not meet her expectations after multiple weeks, indicating a need for improved efficiency in service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Liza Shepherd