Shah Jewelers, situated at 8388 Lockwood Ridge Rd, Sarasota, FL 34243, is a well-regarded jewelry store specializing in engagement ring creation and repair services. The shop operates out of Sarasota County and is known for its custom design capabilities along with a diverse selection of rings, bracelets, and other fine jewelry. Customers appreciate the personal touch provided by the owner and staff, who are noted for their professionalism and customer service.

The store garners mixed reviews, with a total of 40 reviews analyzed. Many customers have praised the attentive service and unique jewelry pieces, highlighting the owner’s expertise and willingness to assist. However, there are significant negative feedbacks regarding pricing strategies and customer service experiences, with some customers feeling taken advantage of due to high costs and perceived inadequacies in service quality.

Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 60%
Neutral Sentiment: 20%
Negative Sentiment: 20%

**Opening Hours:**
- Monday: Closed
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 6 PM
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed

Mentioned staff member:
- Mr. Shah

Best Review:
A customer commended the friendly and knowledgeable service, expressing confidence in the expertise of the owner and the quality of jewelry repairs.

Worst Review:
Another customer criticized the jeweler for charging exorbitant fees and described an unpleasant confrontation regarding a repair issue, feeling they were treated dismissively.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.