Kay Jewelers in Sarasota, located at 140 University Town Center Dr, Ste 171, offers a wide array of engagement rings and jewelry services. Known for its extensive collection, the store also prides itself on exceptional customer service. The staff, including helpful associates like Julie, Dianne, and Kerry, provide a welcoming environment for couples looking to create the perfect engagement ring.

Operating in Sarasota County, this jewelry store provides various services, including jewelry maintenance, custom orders, diamond upgrades, and appraisals. Customers appreciate the supportive atmosphere and knowledgeable staff.

However, some reviews highlight concerns about service inconsistencies. While many customers praise the team's attentiveness and friendly demeanor, others express dissatisfaction with the quality of products and the handling of repairs.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 63%
Neutral sentiment: 18%
Negative sentiment: 19%

Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff members mentioned include Julie, Dianne, and Kerry.

Best Review: A customer commended the attentive service provided by Julie, who helped them craft the perfect engagement ring, expressing satisfaction with their entire shopping experience.

Worst Review: Another customer shared disappointment with the service at Kay Jewelers, citing issues with product quality and lengthy repair times, which left them frustrated and without their ring for an extended period.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.