Zales Jewelers, located at 140 University Town Center Drive, Ste. 176, Sarasota, FL 34243-4118, operates in Sarasota County and specializes in a wide range of jewelry services, particularly in engagement ring creation. Customers can expect a comprehensive selection of engagement rings, wedding bands, and personalized jewelry options. With a professional team dedicated to customer service, the store provides in-store ordering, custom jewelry design, and jewelry repair services. The staff is noted for their helpfulness and professionalism, especially during the engagement ring selection process.
Operating hours are as follows:
- Monday to Thursday: 10:00 AM - 8:00 PM
- Friday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Phone: (941) 806-6404
Overall Sentiment from Online Customer Reviews:
Positive: 74%
Neutral: 18%
Negative: 8%
Customer feedback highlights a mixed experience at Zales Jewelers. Many customers praise the staff for their helpfulness and customer service. However, some have reported issues with rudeness and unresolved problems.
Best Review:
Customer Michael Mills expressed satisfaction with the pricing and service, highlighting an overall positive experience at the store.
Worst Review:
Reviewer Mayra Thomas mentioned experiencing rude service during a busy time, which detracted from her overall shopping experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.