Tilden Ross Jewelers, located at 410 Saint Armands Circle, Sarasota, FL 34236, provides a personalized experience for those looking to create the perfect engagement ring. The store is renowned for its extensive selection of unique and exquisite pieces, specializing in custom jewelry design. With services including jewelry repairs, appraisals, and watch repairs, Tilden Ross Jewelers has built a reputation for quality craftsmanship and exceptional customer service.
The owner, Richard, along with the knowledgeable staff, is committed to making sure each customer leaves with a ring that meets their expectations in terms of quality and price. While many reviews highlight the friendly service and beautiful designs found at the store, some customers have voiced concerns regarding order fulfillment and customer support.
Overall sentiment from online customer reviews:
Positive: 62%
Neutral: 17%
Negative: 21%
Highlight Reviews:
Best Review: A customer praised the friendly and welcoming atmosphere, emphasizing the unique jewelry selection and fantastic service, stating that the staff became familiar over the years.
Worst Review: A customer expressed dissatisfaction with the service, recounting multiple visits for their wedding bands, which were not available as promised, and difficulties in obtaining a refund when needed.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|----------------------|
| Monday: 10:00 AM - 5:00 PM |
| Tuesday: 10:00 AM - 5:00 PM |
| Wednesday: 10:00 AM - 5:00 PM |
| Thursday: 10:00 AM - 5:00 PM |
| Friday: 10:00 AM - 5:00 PM |
| Saturday: 10:00 AM - 5:00 PM |
| Sunday: Closed |
Staff Members: Richard
Positivity Score: 70.5%
Total Customer Feedback Reviewed: 62