Koen Fine Jewelers, located at 6621 Gateway Ave #25, Sarasota, FL 34231, is a well-regarded jewelry store in Sarasota County known for its exceptional engagement ring creation and personalized service. The business is family-owned and operated, offering a range of services that include ring resizing, jewelry repairs, and custom jewelry design. The staff, including owner John Koen, is noted for their expertise, friendly demeanor, and commitment to customer satisfaction.

With a remarkable average rating of 4.9 from 41 Google reviews, customers frequently praise the quality of craftsmanship and the honest service they receive. Positive feedback highlights the exceptional repair work and the personalized attention that makes each client feel valued. Customers appreciate the fair pricing and the efficiency with which their needs are met, especially when it comes to engagement rings and other personalized jewelry.

However, a few negative reviews have surfaced, mainly pointing out the unusual business hours that may not align with typical retail practices, resulting in some inconvenience for shoppers accustomed to more flexible schedules.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Rebecca commended the craftsmanship and pricing, stating that the service provided by the owner is unmatched, positioning Koen Fine Jewelers as a top choice for jewelry needs.

Worst Review: K P expressed dissatisfaction regarding the store's ability to fulfill a simple battery replacement for a watch, indicating a perceived lack of necessary tools and expertise for essential services.

Operating Hours:
- Tuesday: 9:30 AM - 3:00 PM
- Wednesday: 9:30 AM - 3:00 PM
- Thursday: 9:30 AM - 3:00 PM
- Friday: 9:30 AM - 3:00 PM
- Monday, Saturday, Sunday: Closed

Staff: John Koen

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.