Jewelry Design Center is a notable establishment located at 4225 S Tamiami Trail, Sarasota, FL 34231, with a primary focus on custom engagement ring creation and jewelry repair services. With over 20 years of experience, they are known for their extensive selection of fine jewelry and an inviting 6,000 square foot showroom, which also serves as a jewelry school and jeweler's supply store. The skilled team, including staff members like Russ, is dedicated to crafting unique, tailor-made pieces that meet clients' specifications.
Customers can expect expert craftsmanship in the design and repair of fine gold and silver jewelry, diamonds, and gemstones. Review sentiment about the store reveals mixed feedback, highlighting both strong customer service experiences and notable dissatisfaction regarding repair work and communication.
Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 20%
- Negative: 30%
The reviews reflect a range of experiences, with some customers praising the quality of custom designs and the knowledge of the staff, while others express frustration over delayed service and workmanship issues.
Best Review:
Michelle commended the Jewelry Design Center for their excellent resizing and cleaning of her wedding set at a reasonable price, highlighting the importance of having a skilled jeweler in-house.
Worst Review:
Justin expressed concern regarding the handling of his wife's wedding ring, describing a negative encounter that involved improper polishing and poor customer service, which resulted in damage to the ring.
Operating Hours:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
- Monday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 27