Jem Jewelers, located at 8317 Lockwood Ridge Rd, Sarasota, FL 34243, offers a range of jewelry services with a focus on engagement ring creation. Known for their friendly and professional service, the staff, including owners mentioned in reviews, have worked with clients to create custom-designed rings and provided timely repairs for various jewelry types. The shop is noted for its effective watch battery replacements and comprehensive jewelry repair services.

However, reviews highlight a mix of sentiments; while some customers praised the owners for their helpfulness and quality work, others reported negative experiences, particularly with pricing and customer service responses.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%

The total number of reviews reviewed is 24.

Best Review: A customer commended Jem Jewelers for the professionalism of the owners, noting that they were able to repair jewelry quickly and efficiently while providing excellent customer service.
Worst Review: One reviewer expressed frustration with the owner for being rude during their visit and felt that the overall customer service was unprofessional.

Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff members mentioned include the owners, who are committed to creating a welcoming environment for customers.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.