Martinek's Jewelry is a reputable jeweler located at 950 Duell Rd, Traverse City, MI 49686. Known for its exceptional engagement ring creation and personalized service, this family-owned shop has built a solid reputation over 144 years in the industry. Customers have consistently praised the knowledgeable staff, particularly owner Paul, for their dedication to exquisite craftsmanship and attention to detail.
The store specializes in custom jewelry design and offers a wide range of fine jewelry, including unique engagement rings, wedding bands, and watch repairs. Positive reviews highlight the friendly and helpful service, with many clients appreciating the personalized attention they receive when selecting their perfect piece. Common themes in the feedback include excellent customer service, fairness in pricing, and a willingness to accommodate special requests, making it a sought-after destination for couples looking to design meaningful engagement rings.
However, there are reports of recent challenges, as some customers indicated that the store's operations may be facing uncertainties regarding its future, with a few mentioning that it has closed.
Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
**Highlight Reviews:**
Best Review: A customer named Cynthia expressed great satisfaction with the jewelry repairs made by Martinek's, praising the beautiful work on her earrings and antique pin while emphasizing the reasonable costs associated with the service.
Worst Review: A review from a Yelp user indicated disappointment with communication issues and suggested that their experience left them feeling undervalued.
Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
Staff: Paul
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*