Symmetry Jewelers & Designers New Orleans LA

Symmetry Jewelers, located at 8138 Hampson St, New Orleans, LA 70118, offers a remarkable experience for those seeking custom engagement rings and exceptional jewelry services. The store has garnered a total of 495 reviews, reflecting a longstanding reputation since its establishment in 1975 by Richard and Tom Mathis. Known for their skilled craftsmanship, the staff excels in creating unique engagement rings tailored to customer preferences, using a range of precious materials and designs.

Clients frequently highlight the welcoming atmosphere and the attentive service provided by the team, including notable staff members like Anna and Anthony, who are cited for their expertise and warm interactions. The store’s commitment to customer satisfaction is evident in their willingness to go the extra mile, often providing thoughtful recommendations and ensuring high-quality results.

However, there are occasional mentions of communication issues, particularly regarding timelines, which have left some customers feeling less than satisfied. Despite these concerns, the overall sentiment remains overwhelmingly positive, with numerous testimonials praising the beautiful designs and exceptional service.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Jennifer expressed her admiration for the excellent service and craftsmanship at Symmetry Jewelers, particularly highlighting their attention to detail in repairing her mother's wedding ring and creating a custom engagement ring that exceeded expectations, all while providing supportive guidance throughout the process.

Worst Review:
L S. reported a frustrating experience with the staff at Symmetry, noting several miscommunications about her custom ring order and feeling that the service fell short of the high expectations set by recommendations from friends.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Operating Hours:**
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: Closed

Staff members include Richard, Tom, Anna, and Anthony.