9th & 9th Jewelers, located at 872 E 900 S, Salt Lake City, Utah, offers an extensive range of services with a focus on custom engagement and wedding ring creation. Owner Joe the Jeweler and his son Braxton work together to deliver personalized designs and craftsmanship. Known for utilizing CAD drawings and offering 3D wax prints, they allow clients to visualize their piece throughout the design process. The family-run business has garnered a reputation for its friendly atmosphere, creative engagement ring solutions, and knowledge of lab-grown diamonds.

With 220 reviews across various platforms, the overall sentiment from online customer reviews is largely positive.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

While many customers praise Joe for his personalized attention, quick turnaround times, and expert advice, some have reported less favorable experiences with unfulfilled service requests or a lack of efficiency in communication.

Best Review:
Corynn highlighted Joe's willingness to support a local business and provide quick renderings, stating that he made the engagement process seamless and special.

Worst Review:
Beth expressed disappointment due to a lack of follow-up and attentiveness during her appointment, feeling undervalued and frustrated with the service provided.

**Operating Hours:**
- Monday: Closed
- Tuesday: 11:00 AM - 6:30 PM
- Wednesday: 11:00 AM - 6:30 PM
- Thursday: 11:00 AM - 6:30 PM
- Friday: 11:00 AM - 6:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.