J.L. Knott & Sons Midtown Jewelers, located at 4689 Holladay Blvd E, Holladay, UT 84117, provides a comprehensive range of services primarily focused on engagement ring creation, repair, restoration, and appraisals. The business boasts over 50 years of experience in the jewelry industry, offering customers high-quality craftsmanship and personalized service. The staff is known for their friendliness and professionalism, making customers feel valued and appreciated, as noted in several reviews.

Operating hours are as follows:

| Day | Hours |
|-----------|------------------|
| Friday | 9:30 am – 4 pm |
| Saturday | 10 am – 1 pm |
| Sunday | Closed |
| Monday | 9:30 am – 4 pm |
| Tuesday | 9:30 am – 4 pm |
| Wednesday | 9:30 am – 4 pm |
| Thursday | 9 am – 4 pm |

This store is renowned in Salt Lake County for offering a variety of engagement ring styles and custom options, catering to clients' unique desires. Overall, customer feedback reflects a high satisfaction level, particularly with the quality of service received.

Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 8%
Negative: 8%

While the majority of clients appreciate the store’s honesty, experience, and the heartfelt relationships developed over time, some have indicated that pricing can sometimes be higher than competitors. However, they commend the quality and integrity of their work.

Best Review:
Jessica highlighted the exceptional service provided by the staff, noting their ability to remember customers personally and the quality craftsmanship they offer.

Worst Review:
Stephen expressed dissatisfaction with the pricing, stating that their quote for a service was significantly higher than other jewelers he consulted.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.