William's Custom Jewelers Salt Lake City UT

William's Custom Jewelers, located at 3941 S Wasatch Blvd, Salt Lake City, UT 84124, is a full-service jeweler specializing in custom engagement ring creation. With over 415 reviews, this jeweler has built a reputation for excellent craftsmanship and attentive service, led by owner Mike and staff member Brete. Customers appreciate the ability to create unique designs tailored to their preferences, with options for custom stones and settings.

Operating hours for William's Custom Jewelers are as follows:

| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Overall sentiment from online customer reviews:
Positive: 68%
Neutral: 15%
Negative: 17%

Positive reviews highlight the friendly service and the quality of custom rings made to customer specifications, often mentioning the helpful guidance from staff. However, some negative experiences point to issues with repairs and customer service, particularly related to accountability in handling unsatisfactory work.

Best Review:
A customer expressed that their engagement ring was crafted perfectly, exactly as envisioned. They appreciated the attentive service and the commitment of the staff to ensure their satisfaction throughout the creation process.

Worst Review:
A customer reported a frustrating experience after having a ring soldered improperly, leading to scuffed surfaces, and claimed the staff were unprofessional when addressing their concerns about the matter.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.