Diamond's Custom Jewelers, located at 6065 S Highland Dr Ste 3, Holladay, UT 84121, is well-regarded for its exceptional engagement ring creation services and friendly, down-to-earth environment. With 81 reviews across various platforms, the store has received an impressive overall rating, highlighting the expertise of its owners, Eric and Diane, in crafting custom jewelry. Customers frequently commend their personable approach and willingness to educate them about the jewelry-making process.
The shop operates Monday to Friday from 12:00 PM to 6:00 PM and is closed on Saturdays and Sundays. They specialize in custom jewelry creation, jewelry repairs, watch batteries, and insurance appraisals, serving customers throughout Salt Lake County.
Overall Sentiment from Online Customer Reviews:
The general atmosphere of customer reviews leans positive, with approximately 90% reflecting favorable experiences, 5% neutral sentiments, and 5% negative. Customers express appreciation for the quality of the work and the welcoming service, although some mention challenges with the store's operating hours.
Best Review:
Ines praised the friendly atmosphere of Diamond's Custom Jewelers, emphasizing that the service seems more like a family affair than just a business transaction, appreciating the high-quality work done there over the years.
Worst Review:
Vincent noted dissatisfaction with the service after struggling to find a convenient time to pick up his wife's resized ring due to limited store hours, which left him frustrated.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|-----------------------|
| Monday: 12:00 PM - 6:00 PM |
| Tuesday: 12:00 PM - 6:00 PM |
| Wednesday: 12:00 PM - 6:00 PM |
| Thursday: 12:00 PM - 6:00 PM |
| Friday: 12:00 PM - 6:00 PM |
| Saturday: Closed |
| Sunday: Closed |
Staff Members: Eric, Diane
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 81
Store Phone Number: 8012724653