Morgan Jewelers, located at 51 S Main St #225, Salt Lake City, Utah 84111, is a reputable establishment known for its exceptional engagement ring creation services and dedication to customer satisfaction. With a proud history since 1914, the store offers a wide array of bridal and fashion jewelry, including engagement rings crafted with care using high-quality materials from renowned designers. The knowledgeable staff assists customers in finding or designing the perfect ring, ensuring a tailored experience for every visitor.
Operating hours are as follows:
- Monday to Thursday: 10 AM - 8 PM
- Friday to Saturday: 10 AM - 9 PM
- Sunday: Closed
- Phone: (801) 363-5300
Overall Sentiment from Online Customer Reviews:
Upon reviewing a total of 668 customer evaluations, the sentiment is largely positive, reflecting a strong commitment to service and customer satisfaction. Positive sentiment is estimated at 78%, neutral at 15%, and negative at 7%.
Highlight Reviews:
Best Review: Dawna appreciated the repair work done on two of her rings, noting the excellent service and friendly staff that led her to choose Morgan Jewelers for her needs.
Worst Review: Stetson expressed dissatisfaction with a staff member's aloof attitude, highlighting a lack of engagement and poor customer interaction, which left him feeling undervalued despite making a significant purchase.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Staff Mentioned:**
- Nate Morgan (President/CEO)
- Kimi (Jewelry Specialist)
- Troy (Sales Associate)
- Alvaro (Sales Associate)
- Danny (Sales Associate)
Operating hours are as follows:
- Monday to Thursday: 10 AM - 8 PM
- Friday to Saturday: 10 AM - 9 PM
- Sunday: Closed
Positivity Score: 85.5%
Total Customer Feedback Reviewed: 668