Jared Galleria of Jewelry, located at 5928 South State St., Salt Lake City, UT 84107-7223, offers a wide range of services, particularly focused on engagement ring creation. The store specializes in custom jewelry design, on-site repair, and personalization services, ensuring that every client's vision is brought to life. The knowledgeable staff are often recognized for their attention to detail, with several customers praising individual associates for their dedication and expertise. However, some reviewers have shared negative experiences, citing issues with customer service, delays, and dissatisfaction with product quality.
Operating hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
Staff members mentioned: Mona, Sabrillya, Karen, Hali, Jackie, and Michael.
Overall Sentiment from Online Customer Reviews:
Positive: 48%
Neutral: 20%
Negative: 32%
Best Review: Heather enthusiastically described a positive interaction with Hali, who went out of her way to accommodate her and her fiancé, ensuring they found the perfect engagement ring while coordinating effectively across stores.
Worst Review: Lien expressed significant frustration with repeated issues concerning her engagement ring's quality and the perceived lack of care from staff, which overshadowed her purchasing experience and left her feeling disappointed with the overall service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 58%
Total Customer Feedback Reviewed: 494