AAA Jewelers, located at 601 South State Street, Salt Lake City, UT 84111 in Salt Lake County, is a renowned family-owned jeweler established in 1946. With a reputation for high-quality engagement rings and personalized service, this jeweler specializes in custom engagement ring creation. The skilled staff, including certified GIA gemologists, ensure that clients are well-informed and supported throughout the design process, making the experience enjoyable and accommodating.
This jeweler offers a variety of services, including jewelry appraisals, repairs, and the buying and selling of fine jewelry and luxury watches. The friendly atmosphere, along with the expertise of the staff, is evident in the overwhelmingly positive feedback from clients, while some negative reviews point to isolated issues with customer service.
Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 10%
Negative: 8%
Customer reviews reveal a generally favorable sentiment, highlighting the exceptional service during engagement ring creation, product quality, and value. However, there are mentions of a few negative experiences related to customer interactions.
Best Review: A customer praised the professional and knowledgeable service provided by Mike, who helped create a stunning engagement ring that exceeded expectations. This highlighted the personalized attention given during the buying process.
Worst Review: A customer expressed dissatisfaction due to a perceived rudeness from a staff member when inquiring about a popular watch, feeling dismissively treated despite their interest in purchasing.
Operating Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff Members: Mike, Lisa, Michael (as identified in various reviews).
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.