Kim Hung Jewelry, located at 3460 S Redwood Rd Ste 8, Salt Lake City, UT 84119, is a jeweler known primarily for its engagement ring creation services. The store offers a selection of designer and custom jewelry for customers seeking unique pieces to mark significant moments. The phone number for inquiries is (801) 954-0779.
The overall sentiment from online customer reviews is quite polarized. In total, 19 reviews were analyzed, revealing that a significant number of customers have labeled the service as poor. Positive aspects noted include some prompt repairs and helpful service from a few staff members. However, a common refrain among negative reviews cites unprofessional behavior and dissatisfaction with the overall purchasing experience.
Overall Sentiment from Online Customer Reviews:
- Positive: 5%
- Neutral: 15%
- Negative: 80%
Highlight Reviews:
Best Review: A customer praised the helpfulness of the staff, noting that the owner provided excellent assistance in creating a custom engagement ring, which was appreciated despite the store's mixed reviews. The customer felt valued and expressed gratitude for the supportive service provided.
Worst Review: Another customer shared their frustration over the rude customer service they encountered, claiming that their inquiries were met with dismissive attitudes, and they felt unwelcome in the store during their visit.
Opening Hours:
- Monday: Closed
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 6 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 12.5%
Total Customer Feedback Reviewed: 19
Store Phone Number: 8019540779