The Bench Jeweler, located at 2670 S 2000 E, Salt Lake City, UT 84109, is a family-owned jewelry repair and manufacturing business known for its expertise in engagement ring creation. With over 40 years of experience, the master jeweler, Greg, alongside his daughter Talayna, provides exceptional service including custom engagement rings, resizing, and laser repairs while you wait. The store has garnered a commendable reputation for its craftsmanship, evidenced by its solid ratings across multiple platforms.

Operating in Salt Lake County, this jeweler's personalized service is well-regarded, with many customers praising the attention to detail and the swift turnaround time for repairs and custom work. However, some feedback indicated concerns about communication and pricing transparency, with discussions of inconsistent updates on project status and unexpected costs.

Overall Sentiment from Online Customer Reviews:
The overall sentiment gathered from 30 reviews indicates a balanced perspective on The Bench Jeweler. Positive sentiment accounts for approximately 75%, neutral sentiment is around 15%, and negative sentiment constitutes about 10%.

**Opening Hours:**
- Monday: 11:30 AM – 3:00 PM
- Tuesday: 11:30 AM – 3:00 PM
- Wednesday: 11:30 AM – 3:00 PM
- Thursday: 11:30 AM – 3:00 PM
- Friday: 11:30 AM – 3:00 PM
- Saturday: Closed
- Sunday: Closed

**Staff:**
- Greg (Master Jeweler)
- Talayna (Manager)

Best Review:
Heidi praised The Bench Jeweler for their exceptional hospitality and skill, noting a quick turnaround on repairs right before Christmas, which resulted in beautifully restored rings without extra rush fees.

Worst Review:
Don expressed mixed feelings about the experience, highlighting good craftsmanship but pointing out issues with communication and unexpected price increases that surprised him during the engagement ring creation process.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.