Alan James Jewelers, situated at 2061 W South Blvd, Troy, MI, is a cherished destination for those in search of fine jewelry, especially when it comes to crafting personalized engagement rings. Operating in Oakland County, this gem of a store has garnered attention for its commitment to customer care and high-quality craftsmanship.

The team at Alan James Jewelers is led by Alan Soifer, known for his extensive gemological expertise and hands-on approach to customer service. Many clients appreciate how Alan and his team take the time to understand their needs, offering tailored guidance throughout the entire ring design process. The atmosphere is described as warm and welcoming, creating a pleasant shopping experience where customers feel valued.

Customer sentiment leans positively, with about 80% of reviews praising the store's friendly service and knowledgeable staff. However, some customers have faced challenges related to service delays or communication, with around 10% expressing mixed feelings.

Opening Hours:
- Monday: Closed
- Tuesday to Friday: 11:00 AM – 6:00 PM
- Saturday: 11:00 AM – 5:00 PM
- Sunday: Closed

Best Review: Dorothy commends the shop for its exceptional service and beautiful selection, stating it's the best place for fine jewelry and repair work.

Worst Review: Michael expressed dissatisfaction regarding the pricing for watch battery replacements and mentioned a delay in service, indicating he wouldn’t return.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.