Elias Diamonds & Repairs is a jewelry store specializing in the creation and repair of engagement rings, located at 484 W 14 Mile Rd, Troy, MI 48083. The store offers a range of services, including jewelry repairs, resizing, and custom design, catering to various customer needs with a focus on fine craftsmanship. Customers have noted that Elias Diamonds operates within the Oakland County area and is known for its fair pricing and willingness to work within budgets.
The store has garnered 69 reviews, reflecting a mixed sentiment from customers.
Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 10%
Negative: 45%
While many customers appreciate the quality of craftsmanship and helpful staff, several reviews indicate concerns regarding pricing transparency and customer service quality.
Best Review:
Melanie highlighted the wonderful experience she had at Elias Diamonds, emphasizing the personable treatment she received from the staff and endorsing the store for their engagement ring offerings.
Worst Review:
Diondre expressed frustration over being overcharged for jewelry repair services and noted a negative interaction with the staff regarding transparency and communication during his visit.
Store Hours:
- Monday to Thursday: 10 AM - 9 PM
- Friday to Saturday: 10 AM - 9 PM
- Sunday: Closed
Staff members mentioned include Nancy and Peter.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 69
Store Phone Number: 2485837777