Troy Jewelers, located at 3495 Rochester Rd, Troy, MI 48083, stands out as a trusted jeweler known for its expertise in creating exquisite engagement rings and providing exceptional customer service. The store, family-owned since 1987, offers a range of services including custom jewelry design, repairs, and appraisals. Customers have praised the knowledgeable and friendly staff, particularly Jacob and Tony, for their commitment to quality and personal attention during the ring creation process.

Operating in Oakland County, Troy Jewelers has garnered a reputation for delivering quality craftsmanship at fair prices. The store has a high average rating of 4.9 from 39 Google reviews, showcasing the overall positive sentiment from customers. Reviewers highlight their satisfaction with the staff's willingness to assist, their ability to create personalized pieces, and their transparency in pricing.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%

Many reviews express admiration for the store's craftsmanship and the trustworthiness of the staff, with customers often returning for various jewelry needs. However, a few reviews note longer wait times when the store is busy.

Best Review:
Lisa praised Troy Jewelers, calling it the best jewelry store in the state and commending the quality of work provided by the staff.

Worst Review:
Noemi expressed some frustration regarding the wait time during peak hours, mentioning it took longer to receive assistance than expected.

Operating Hours:
- Monday: 10:30 AM - 8:00 PM
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 8:00 PM
- Saturday: 10:30 AM - 5:00 PM
- Sunday: Closed

Staff:
Jacob, Tony

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.