Eli's Jewelry operates in Troy, MI, and specializes in exceptional engagement ring creation and a variety of fine jewelry services. The store, known for its commitment to customer satisfaction and high-quality craftsmanship, offers personalized assistance in crafting the perfect engagement ring that embodies your unique love story. The team, including the knowledgeable owner Elias, is recognized for providing excellent customer service and assisting clients in selecting and customizing their jewelry. Customers appreciate the swift and professional service, including same-day repairs, ensuring a hassle-free experience.
Address: 398B W 14 Mile Rd, Troy, MI 48083
Phone: (248) 585-4447
Operating Hours:
- Mon - Thur: 11am - 7pm
- Fri - Sat: 10am - 8pm
- Sun: 12pm - 5pm
Overall Sentiment from Online Customer Reviews:
The reviews indicate a highly positive sentiment toward Eli's Jewelry. Approximately 90% of feedback reflects satisfaction with the services provided, while 7% shows neutral sentiment and 3% consists of negative remarks.
Best Review:
A customer commended Eli's Jewelry for the exceptional service they received while creating a custom engagement ring. They noted the staff's attentiveness and the elegant selection available, expressing gratitude for the overall experience.
Worst Review:
One review highlighted concerns regarding the quality of a purchased item that fell apart shortly after purchase. The customer expressed disappointment with the response from the staff regarding their issue, feeling unsatisfied with the resolution.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 93.5%
Total Customer Feedback Reviewed: 207