Alexander J. Bongiorno Creative Jewelry, Troy, MI
Located at 101 West Big Beaver Road #135, Columbia Center, Troy, Michigan 48084, Alexander J. Bongiorno Creative Jeweler is a family-owned jewelry store that has been a staple in the community since 1949. Renowned for its exceptional engagement ring creation and personalized service, the jeweler offers a range of services including jewelry and watch repair, restoration, and custom design. Customers have praised the knowledgeable and friendly staff, led by the Bongiorno family, for their artistic vision and commitment to quality craftsmanship.
Reviews covering a total of 31 customers reflect a predominantly positive sentiment towards the store. Many noted their satisfaction with the creativity and attention to detail when designing custom pieces, as well as the welcoming atmosphere of the shop. Customers often mention receiving excellent service that goes above and beyond their expectations. Some customers highlighted experiences of delightful interactions and the feeling of being treated like family throughout the process.
However, a few negative reviews pointed to instances of perceived delays in service and minor miscommunications regarding custom orders. Despite these issues, the overall perception remains overwhelmingly favorable.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review:
Christine praised the exceptional service at Alexander J. Bongiorno Creative Jeweler, emphasizing the family-like atmosphere and the creativity that goes into each piece.
Worst Review:
One review highlighted a concern regarding a communication issue with a custom order.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Staff Members:
- Alexander Bongiorno
- Alexia Bongiorno
- David Bongiorno
- Michael Bongiorno
