Crystal Gem Corp, Troy MI

Crystal Gem Corporation, located at 667 E Big Beaver Rd Suite 105, Troy, MI 48083, is a well-established jewelry store specializing in loose colored gemstones. Operating since 1987, this family-owned business prides itself on providing personalized service and high-quality products. With nearly 40 years in the community, Crystal Gem has become a trusted name for those looking to create unique engagement rings and other custom jewelry.

The store offers a variety of gemstones, including emeralds, rubies, and sapphires, catering to a range of tastes and preferences. Customers often commend the friendly staff for their attentive service and extensive knowledge, making the design process enjoyable and collaborative. Although the feedback is largely positive, a few customers have noted service inconsistencies that might need attention.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 20% have shared mixed experiences or concerns.

Opening Hours:

Monday to Tuesday: 9:00 AM – 5:00 PM
Wednesday to Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed

Best Review: Sydney praised the wonderful atmosphere and friendly staff, expressing that her needs were met with great care and prompt assistance.

Worst Review: Mark mentioned feeling disappointed with the delivery time, stating that his order took longer than expected without clear communication.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.