Alexander's Jewelers, Columbus, OH

Alexander's Jewelers, located at 689 N High St, Columbus, OH 43215, specializes in creating custom engagement rings and offers a range of luxury jewelry and timepieces. Operating hours are Tuesday to Saturday from 11:00 AM to 6:00 PM, and the store is closed on Sundays and Mondays. Customers appreciate the knowledgeable staff, including owner Alexander Khvalsky and manager Shane, who are recognized for their exceptional service and the ability to tailor engagement rings to unique preferences.

Overall, Alexander's Jewelers has received a total of 438 reviews, reflecting a mix of sentiments.

Overall Sentiment from Online Customer Reviews:
- Positive: 82%
- Neutral: 10%
- Negative: 8%

Positive reviews frequently highlight the warm, personalized service, significant selection of high-quality jewelry, and the professionalism of the staff. Many customers express admiration for the store's expertise in engagement ring creation, noting how staff offers detailed guidance during the selection process. However, some negative experiences include lengthy service times for repairs and instances of unsatisfactory customer interactions.

Best Review:
A customer praised Alexander's Jewelers for their exceptional customer service and the ability to create a custom engagement ring that perfectly fit their partner's style, highlighting the thoroughness and friendliness of the staff, especially Shane.

Worst Review:
Another customer expressed frustration over a lengthy wait for watch repairs and poor communication during the service process, which left them feeling dissatisfied with their experience at the store.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed

**Staff Members:**
- Alexander Khvalsky
- Shane Hampton