Fred Meyer Jewelers, located at 199 Graceland Blvd, Columbus, OH 43214, is known for its fine jewelry offerings, including designer watches and engagement rings. The store operates in Franklin County and aims to provide exceptional service to its customers. With 35 reviews analyzed, the overall atmosphere leans towards a mix of satisfaction and disappointment.
The store is well-regarded for its beautiful jewelry and friendly staff. Positive reviews highlight the extensive selection and helpful customer service, especially for engagement ring creation, with reviews praising various aspects of the store's offerings and staff support. Conversely, some negative reviews mention issues with repairs and customer service inconsistencies, indicating that while some experiences are excellent, others fall short.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
Opening Hours:
- Monday to Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff mentioned: Rachel, Valerie, Vickie
Best Review: A customer named Larry shared a positive experience, highlighting the knowledgeable and friendly service received while selecting a wedding band and during the resizing process.
Worst Review: Another customer, Sandra, expressed disappointment regarding a repair service that damaged her earrings, which were returned unwearable after their visit.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 35