Jared Galleria of Jewelry, located at 1499 Polaris Pkwy., Columbus, OH 43240, is a prominent destination for those seeking custom engagement rings and fine jewelry services in Franklin County. Known for its extensive selection, Jared offers personalized engagement and wedding ring creation, exhibiting a commitment to craftsmanship and customer satisfaction.
The store operates with dedicated staff, including notable associates like Omar and Zeke, who have been praised for their knowledgeable and accommodating service. Customers often highlight the pleasant shopping atmosphere with no-pressure sales tactics, ensuring a comfortable experience while browsing unique pieces. Additionally, Jared provides various services, including on-site repairs, custom jewelry design, and ring sizing.
However, reviews are mixed, with some customers expressing frustration toward the customer service. Negative feedback often mentions issues with pricing discrepancies and handling customer complaints, suggesting inconsistency in the service experience.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%
From a total of 150 reviews, the summary reflects a blend of satisfaction with the quality of jewelry and concerns regarding certain service interactions.
Best Review: A customer named Maddison commended the amazing customer service and the exceptional effort made by the staff in creating her dream ring, highlighting their dedication to meeting her vision.
Worst Review: An individual named April expressed disappointment over ongoing issues with her wedding ring, feeling dissatisfied with the response and service received regarding repairs and overall treatment.
Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
Staff Members:
- Omar
- Zeke
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 150