Jacob and Joseph Fine Jewelers in Columbus OH

Jacob and Joseph Fine Jewelers, located at 1724 Northwest Blvd Ste B2, Columbus, OH 43212, is a well-regarded establishment in Franklin County known for its expertise in custom jewelry design, especially engagement rings. The jeweler offers a range of services, including jewelry and watch repairs, jewelry cleaning, and custom creations tailored to clients' desires. Joseph D. is highlighted as the owner, praised for his dedication to customer service and his ability to create unique pieces for special occasions.

With a total of 9 reviews analyzed, the sentiment surrounding this jeweler shows a favorable atmosphere overall, reflected in a positive response rate of 72%, neutral at 22%, and a negative response at 6%.

Positive reviews emphasize the friendly and knowledgeable staff, who assist in crafting beautiful engagement rings and offer timely services such as watch battery replacements. The local community appreciates the personal touch and the quality of the jewelry provided.

Negative reviews mention issues with pricing transparency and customer service challenges, particularly concerning policies on refunds and returns.

Overall Sentiment from Online Customer Reviews:
- Positive: 72%
- Neutral: 22%
- Negative: 6%

Best Review:
A customer highlighted the kind service they received while getting a watch resized, noting that the attentive staff provided directions and accommodated their request efficiently.

Worst Review:
Another reviewer expressed frustration over their experience with a significant purchase, stating that they felt cornered by the store's strict policies on refunds and returns.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours**:
- Monday: Closed
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed

Staff Members: Joseph D.