Jack Seibert Goldsmith & Jewelers is a distinguished jewelry store located at 1741 W Lane Ave, Columbus, OH 43221, in Franklin County, specializing in custom engagement ring creation and various jewelry services. With a legacy starting in 1979, the store has built a reputation for exceptional craftsmanship and attentive service, operating under the guidance of Jack Seibert, who is known for his expertise as a Certified Gemologist Appraiser.

The store provides a range of services including custom designs, repairs, appraisals, and heirloom restoration, making it a comprehensive destination for jewelry needs. The knowledgeable staff are dedicated to helping customers find or create the perfect piece, ensuring a personalized experience for every client.

The overall sentiment from online customer reviews reflects a mixed atmosphere with both positive and negative feedback. Out of 61 reviews, approximately 75% express positive experiences, 15% share neutral sentiments, and 10% are negative.

Positive comments highlight the store's outstanding customer service and quality of craftsmanship, with many clients praising the staff's ability to realize unique, custom designs that match their vision. Conversely, some negative reviews mention instances of poor communication and dissatisfaction with the customer service experience.

Best Review: Michelle commended Jack's integrity and craftsmanship, noting her family's long-standing relationship with the jeweler and expressing appreciation for the high-quality jewelry they received.

Worst Review: Susan expressed disappointment over a frustrating experience involving a custom engagement ring design. She described issues with communication and follow-through, which led to a lack of trust in the store's services.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| Monday - Friday: 10:00 AM - 5:00 PM |
| Saturday: 10:00 AM - 3:00 PM |
| Sunday: Closed |

Jack Seibert