Jared Galleria of Jewelry, located at 4159 Morse Crossing, Columbus, OH 43219, provides exceptional services for creating engagement rings along with a wide range of fine jewelry. Operating in Franklin County, their skilled staff focuses on customer satisfaction, offering custom jewelry design, on-site repair, engraving, and personalization services. The store is known for hosting a team of knowledgeable professionals, including well-regarded associates like Beth and Vana, who have been noted for their devotion to helping customers find the perfect pieces.
Reviews gathered indicate a mixed sentiment toward their overall service, with 152 total reviews. Customers have highlighted the excellent selection of engagement rings and the accommodating nature of staff, contributing to positive shopping experiences. However, some reviews express frustrations regarding service inconsistencies and customer relations, particularly concerning guidance on return policies and engagement ring modifications.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
Highlight Reviews:
Best Review: Jean appreciated the attentive and knowledgeable service from staff who were genuinely interested in helping her find the right jewelry, citing a very positive shopping experience overall.
Worst Review: Rachel expressed strong dissatisfaction with her visit, citing repeated miscommunication and a lack of confidence in the staff's ability to assist her with creating the desired adjustments for her engagement ring.
Store Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
Staff Members Mentioned:
- Beth
- Vana
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 152