American Jewelry Co, Bakersfield, CA

American Jewelry Co. in Bakersfield, CA, operates as a premier location for engagement ring creation and personalized jewelry services in Kern County. Known for their exceptional customer service, this longstanding jeweler provides a wide range of services including jewelry repair, custom design, and engagement rings.

The staff, particularly noted employees like Tara and Carl, have received compliments for their helpful and knowledgeable approach. Reviews indicate a strong emphasis on customer satisfaction, with many clients expressing appreciation for the staff's willingness to assist in finding the perfect ring or customizing designs to meet individual needs.

Positive reviews highlight the attentive service, the quality of repairs, and the knowledgeable staff who make clients feel valued and informed throughout the purchasing process. However, some customers have raised concerns regarding the quality of products received, particularly with claims about the state of their diamonds after servicing.

The store is currently operating under the following hours:
- Monday to Friday: 10:00 AM - 1:00 PM
- Saturday and Sunday: Closed

Address: 3200 21st St #500, Bakersfield, CA 93301
Phone: (661) 325-5023

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Best Review:
A customer named Cindy praised the attentive service she received when cleaning her wedding ring, highlighting the staff's expertise and their ability to provide excellent care.

Worst Review:
Terry expressed frustration after purchasing a ring only to find it was worth significantly less than its sale price, questioning the integrity of the store’s pricing practices.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Tara
- Carl