Diamond Mine, located at 1912 M St, Bakersfield, CA, has garnered a mix of feedback regarding its services, particularly in the area of engagement ring creation. The store is noted for its dedicated approach to jewelry design and customization, appealing to customers looking for personalized engagement rings. With a focus on quality craftsmanship, the team strives to provide a satisfying experience for those seeking unique pieces.
However, customer sentiment appears divided based on online reviews. Some visitors express frustration about the overall service experience, contributing to sentiments that the store may have limited operational hours and accessibility. Despite this, some customers have praised specific interactions with the staff, highlighting friendly service.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%
Best Review:
A customer appreciated the helpfulness and friendliness of the staff when designing a custom engagement ring, noting that they felt valued and supported throughout the process.
Worst Review:
Another customer expressed disappointment with the clarity of the services offered, feeling that there was a lack of communication that led to confusion about the purchasing process.
Operating Hours:
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 1:00 PM
- Sat: Closed
- Sun: Closed
Phone: 661-395-0471
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.