Zales Jewelers, located at 2701 Ming Ave, Ste. 233, Bakersfield, CA 93304-4415, is a trusted name in engagement ring creation, serving the Bakersfield area with exceptional quality and service. With a phone number for inquiries at (661) 835-7000, this jewelry store offers a range of services including custom jewelry design, ring sizing, and cleaning and inspection. Their dedicated staff, including associates like Janelle and Lupe, are noted for their attentive customer service, helping clients navigate the journey of selecting the perfect engagement ring.

Operating hours are as follows:
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The overall sentiment from the 80 reviews analyzed indicates a mixed atmosphere, with approximately 58% positive, 24% neutral, and 18% negative responses. Many customers praise the knowledgeable and friendly staff, while others express dissatisfaction with service wait times and customer experiences.

Best Review:
A customer named Suzette highlighted the exceptional service received from Janelle, noting her warm and friendly approach during multiple visits for cleaning and insurance check-ups, which made each experience enjoyable.

Worst Review:
Luis expressed frustration with the pricing and service at Zales, mentioning that he found the same product at a significantly lower price nearby and was disheartened by what he perceived as misleading discounts.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.