Sanchez Jewelry, located at 2105 Edison Hwy, Space 20-21, Bakersfield, CA 93305, has been serving the community for over 20 years, specializing in creating beautiful, high-quality custom engagement rings. The store operates inside Mercado Latino and offers a variety of services, including custom jewelry design, jewelry repair, and gold buying. Customers appreciate the knowledgeable and friendly staff, which enhances the overall buying experience. The business is family-owned, founded by Salvador and Irma Sanchez, and they pride themselves on excellent customer service.
Operating Hours:
- Monday to Sunday: 10 AM - 7 PM
Phone: 661-395-1644
Overall Sentiment from Online Customer Reviews:
The sentiment from online customer reviews is mixed. Positive feedback highlights the quality of jewelry and customer service, while negative reviews mention issues with repairs and inconsistent experiences. Overall, the sentiment can be broken down as follows:
- Positive: 68%
- Neutral: 15%
- Negative: 17%
Best Review:
Bill expressed satisfaction with the store, praising the quality of the jewelry, prices, and the friendly nature of the staff.
Worst Review:
Conie reported a negative experience concerning a repair, stating that the item was poorly handled, and there were issues with missing parts and customer service during the resolution process.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75.5%
Total Customer Feedback Reviewed: 45
Store Phone Number: 6613951644