Robson Jewelers, located at 9000 Ming Ave, Suite K5, Bakersfield, CA 93311, is a jewelry store renowned for its high-quality engagement ring services and custom designs. The shop operates in Kern County and boasts a reputation for knowledgeable and friendly customer service. Customers can expect a wide selection of engagement rings and loose diamonds as well as personalized assistance in creating one-of-a-kind custom pieces. The store also provides repair services and offers personal property appraisals.

From a survey of 27 customer reviews, the overall sentiment reflects a mix of positive and negative experiences with the store. Positive feedback highlights the friendly and helpful staff, with many customers praising the level of service and expertise provided during the process of selecting and creating engagement rings. However, some reviews indicate dissatisfaction with customer service, specifically mentioning instances of rudeness and poor handling of repair work.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%

**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

**Staff Members:**
- Don Robson

Best Review: A customer expressed strong appreciation for the staff's friendliness and extensive knowledge, describing the owner, Don, as one of the best jewelers they've ever encountered.

Worst Review: Another reviewer reported a negative experience centered around rude staff interactions and dissatisfaction with the handling of a ring resizing job, which left them feeling insulted and frustrated.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.