Globe Loan Jewelry Co. is located at 1130 19th St, Bakersfield, CA 93301, and can be reached at (661) 325-3353. Established in 1966, this jeweler is known for its deep-rooted experience in the industry, serving the working families of Kern County. They specialize in engagement ring creation, vintage and estate jewelry, as well as offering collateral loans for a wide variety of items. The welcoming atmosphere is highlighted by positive customer interactions with staff, including owners Steve and Gail, who have built a reputation for excellent service.
Recent reviews reveal a mixed sentiment. Of the 64 reviews analyzed, the overall response shows a tendency towards the positive. Positive comments emphasize the friendly and professional staff, exceptional customer service, and the quality of jewelry offered, particularly for engagement rings. However, there are instances of negative feedback, noting experiences with rudeness and perceived low offers for pawning items.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
**Customer Reviews Sentiment**: Customers generally appreciate the service and product quality, citing pleasant experiences with knowledgeable staff. Nevertheless, a subset of reviews expresses dissatisfaction with perceived service attitudes and pricing strategies.
Best Review:
A customer noted that Globe Loan Jewelry is reliable and they have consistently had positive experiences, particularly praising the owners for their friendliness and assistance in selecting engagement rings and other jewelry.
Worst Review:
Another review indicated a disappointment with the treatment received in-store, describing the owner as unkind and critical, highlighting a negative interaction that left the reviewer feeling unwelcome.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
Tuesday to Friday: 10:00 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM
Sunday & Monday: Closed
**Staff Members Mentioned:**
- Steve
- Gail