Jared the Galleria of Jewelry, located at 10600 Stockdale Hwy, Bakersfield, CA 93311, is a go-to destination for those seeking expert engagement ring creation and exceptional customer service in Kern County. With a strong emphasis on personalized service, Jared offers a wide selection of engagement rings and custom jewelry design options to suit various styles and budgets. The knowledgeable staff, including notable associates like Wil and Christina, are praised for their approachable nature and willingness to guide customers through the selection and customization process.
Operating hours are as follows:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Customer sentiment toward Jared reflects a generally positive atmosphere, with an estimated 80% positive reviews, 10% neutral, and 10% negative. Many customers express satisfaction with the staff's attentiveness and the store's atmosphere, highlighting the extensive range of quality jewelry available. However, some reviews mention frustrations regarding customer service interactions, particularly concerning delays in order processing and communication issues.
Best Review: A customer praised Christina for her outstanding service, stating that she made the entire engagement ring buying process enjoyable and stress-free, leading to a very positive experience.
Worst Review: Another customer expressed disappointment regarding their repair experience, emphasizing a lack of follow-through on service promises and inadequate communication from the store staff.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.