Latham Sheets Fine Jewelry is a family-owned and operated jewelry store located at 9500 Brimhall Rd., Suite 703, Bakersfield, CA 93312. Known for its exceptional services, particularly in engagement ring creation, the jeweler offers a wide array of custom and designer jewelry options. Kandice Sheets, the owner and a G.I.A. certified diamond grader, along with Chief of Sales Pam Morales, ensure a personalized experience for those seeking quality jewelry. They have been a staple in the Bakersfield community since 1987, priding themselves on great customer service and craftsmanship.
The store operates from the following hours:
- Tuesday to Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday and Monday: Closed
Overall sentiment from online customer reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Positive reviews highlight Latham Sheets Fine Jewelry's knowledgeable staff and excellent customer service, praising their ability to assist customers in designing beautiful engagement rings and providing regular updates during the design process. Customers express appreciation for the store's friendly environment, with many stating that their designs have exceeded expectations.
However, negative reviews mention concerns regarding pricing, suggesting that services may be perceived as overpriced by some customers. Some reviews also indicate dissatisfaction with repair services, expressing disappointment in the handling of valuable items.
Best Review: A customer named Jan expressed immense satisfaction with the redesign of her mother's wedding set into three stunning necklaces, highlighting the professional and timely updates she received throughout the process.
Worst Review: James criticized the jeweler for the high prices quoted for a custom piece, finding them significantly more expensive than another shop that offered a similar product at a much lower price.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned:
- Kandice Sheets
- Pam Morales