Brookside Jewelry, located at 306 W 63rd St, Kansas City, MO, has been a cherished spot for locals seeking to create their dream engagement rings. Operating in Jackson County, this family-owned business has been a part of the community for over 18 years, and it boasts a mix of vintage and contemporary styles to suit all tastes.

The staff, led by Carl Cuda, is well-regarded for their friendly and personal service, often going above and beyond to make sure customers feel welcomed and valued. They offer a range of services, including expert hand and computerized engraving, jewelry repairs, and appraisals. Many customers rave about the team’s willingness to work closely with them in designing unique engagement rings that truly reflect their individual style.

Customer Sentiment: Approximately 70% of customers leave glowing reviews, with 20% expressing neutral sentiments, and 10% reporting less than satisfactory experiences.

Opening Hours:

Monday to Tuesday: 10:00 AM – 5:00 PM
Wednesday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Erin shared a fantastic experience designing her engagement ring, praising the staff for their attentive service and ability to meet her quick timeline with exceptional results.

Worst Review: Amanda described a concerning experience with the resizing of her fluorite rings, noting damage and poor customer service that left her feeling frustrated and unheard.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.