Zales Jewelers located in Zona Rosa, Kansas City, MO, offers a comprehensive range of jewelry services, especially specializing in custom engagement ring creations. With an extensive selection of diamond and precious jewelry, customers can consult knowledgeable staff to bring their unique designs to life. The store also provides repair services, cleaning, and inspections to ensure jewelry maintains its luster and quality over time.

Address: 7116 Northwest 86th St, C28, Kansas City, MO 64153
Phone: (816) 746-1962

Operating Hours:
- Friday: 10 AM - 8 PM
- Saturday: 10 AM - 8 PM
- Sunday: 12 PM - 6 PM
- Monday: 11 AM - 7 PM
- Tuesday: 11 AM - 7 PM
- Wednesday: 11 AM - 7 PM
- Thursday: 11 AM - 7 PM

With a total of 252 reviews analyzed, the overall sentiment from online customer reviews is mixed. Positive sentiment stands at approximately 40%, neutral at 30%, and negative at 30%. This indicates a balanced response to the services provided by Zales.

Best Review: A customer praised the excellent service received from staff members Michael and Raschell, highlighting their attentiveness and helpfulness in selecting and designing engagement rings.

Worst Review: One reviewer expressed disappointment regarding the pushy sales tactics and lack of attentive service during their visit, feeling that their preferences were dismissed by the sales staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.