Vinca Jewelry, located at 4801 Jefferson St, Kansas City, MO 64121, is a renowned jeweler that specializes in crafting stunning engagement rings. With more than three decades of experience, this family-owned establishment has built a reputation for exceptional craftsmanship, personal service, and unique designs. Customers appreciate the expertise offered by owner Simon and staff members like Tu, who guide them through the customization process for rings that reflect personal style and sentiment. Vinca Jewelry provides a welcoming atmosphere where clients can explore a wide range of designs, stones, and customization options.

Operating in Jackson County, Vinca Jewelry offers various services, including custom jewelry design, ring resizing, and repair. The store hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 5:00 PM |

Overall sentiment from online customer reviews:
Positive reviews make up approximately 85%, neutral 10%, and negative 5%. Customers frequently praise the attentive service, quality craftsmanship, and unique designs, while criticism mainly revolves around issues with specific ring settings and customer service experiences during management absence.

Best Review: A customer expressed delight over the custom engagement ring crafted by Simon, noting the unique and flawless design that exceeded their expectations.

Worst Review: A customer reported dissatisfaction with the engagement ring setting, which they found defective after multiple visits. Upon seeking recourse, they described an unpleasant experience with the staff, which negatively impacted their overall view of the business.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.