Zales Jewelers, located at 4200 Blue Ridge Boulevard, Kansas City, MO 64133, specializes in the creation of stunning engagement rings, providing an impressive selection along with personalized service. Customers have noted the knowledgeable and helpful staff, which contributes to a positive shopping experience. The store operates in Jackson County.
With operating hours today until 7:00 PM, Zales offers a variety of services, including custom engagement ring design, jewelry repair, and appraisals. The phone number to reach the store is (816) 965-9277.
Overall Sentiment from Online Customer Reviews:
Based on reviews analyzed, there is a positive atmosphere surrounding the store with approximately 85% of the feedback being favorable, showcasing customer satisfaction with both product quality and service. Neutral sentiments account for about 10%, while negative sentiments make up around 5%.
Best Review:
A customer named John praised the extensive selection of engagement rings and the helpful staff, highlighting their willingness to assist with customization options and ensuring a memorable purchasing experience.
Worst Review:
Sarah expressed disappointment due to a delay in receiving her order, feeling that communication could have been better regarding the expected delivery timeline.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours**:
- Monday to Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed
**Staff Members**:
No specific staff members were mentioned in the reviews.
Positivity Score: 90%
Total Customer Feedback Reviewed: 2