KAY Jewelers, located at 9302 NE 83rd Terrace, Kansas City, MO 64158-1314, operates in Clay County and is known for its extensive engagement ring services. The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 7:00 PM. For inquiries, you can reach them at (816) 792-2583.

This jewelry store specializes in creating custom engagement rings, offering personalized services including design consultations and expert repair. KAY Jewelers also provides a variety of services such as diamond upgrades, jewelry maintenance, and financing options to accommodate different budgets. The staff is often noted for being friendly and knowledgeable, contributing to a positive shopping experience.

However, some patrons have reported inconsistent customer service experiences. While many customers appreciate the help and expertise offered by specific staff members, others have encountered issues with pressure during sales, a lack of assistance, or negative interactions with management.

Overall sentiment from online customer reviews:
Positive: 60%
Neutral: 25%
Negative: 15%

Best Review: A customer praised the outstanding service and assistance provided by the knowledgeable staff at KAY Jewelers, highlighting their genuine care during the engagement ring selection process.
Worst Review: A reviewer expressed dissatisfaction due to poor customer service, mentioning an experience where the staff was unhelpful and dismissive regarding requests for assistance.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|------------------------|
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |

Staff mentioned: Jessica (Store Manager)